To clarify any questions that may arise, you can contact us directly on our website, using the chat icon in the bottom right corner, or on the "Contact" page.

You can also contact us by email at team@bmsnation.com.

BMS will respond to your support request as soon as possible.

Our entire operation is set up online, so we do not have a physical point of service to the public.

To initiate a request to return or exchange your purchase, simply start a conversation with the team using the chat icon found in the bottom right corner of our website, identifying your order using the reference you received in the purchase confirmation email.

All our prices include all applicable taxes for purchases within the European Union. Additional taxes may be charged for purchases in countries outside the European Union. Since taxes in these countries are not charged by BMS, we advise you, in such cases, to request information about taxes charged for international purchases from the competent authority of the country in which you are located.

When your order is shipped, you will receive an email informing you that it is on its way. In this email, you will find a link to track your order and find out where it is.

BMS delivers your purchase to the destination you specified at checkout. As there is no physical customer service point, it is not possible to collect your order in person.

We have great respect for your information and personal data. We are therefore committed to protecting them. However, if at any time you would prefer your information to be deleted from our database, simply start a conversation with our team using the chat icon in the bottom right-hand corner of our website.